With our KASKO policy, which can be purchased for just €3.90 when ordering, parcels sent to your home enjoy special attention from professionals:

• The courier is aware that he is dealing with fragile goods;
• The courier is aware that he is dealing with insured goods;
• Your products are not overlapped by other merchandise.

In this way, we have drastically reduced inconveniences and created a preferential lane on which our goods can travel.

Simply put, your products will be treated with kid gloves.

This new KASKO policy applies to all products on our site .

It can be used if the product arrives damaged or even after opening the package when the courier has already left.

Once the product has arrived and is damaged, all you need to do is:

1. Take a photograph of the damage;
2. Specify the codes of the products arrived in the email;
3. Send everything to the following e-mail: postvendita@climaconvenienza.it